Ok...Try this.
Click on Forms in the upper right of the desktop program screen.
When in forms mode, see if there is a Social Security Benefits Worksheet listed on the left side (Social Sec). If there is, click on it to open. With the worksheet opened click on Delete Form at the bottom of the page.
Go back to the interview (Step-by-Step) and try entering your SS benefits again.
If the above does not work or is not shown, then try this -
Save your tax return. Close the TurboTax program
Right click on the TurboTax icon
Click on Properties
Click on the Compatibility tab
Check the box Run this program as an administrator
Click on Apply and then on OK
Start the TurboTax program again to see if the problem persists.
