@DVWSr
To enter Social Security benefits reported on form SSA-1099
Click on Federal Taxes (Personal using Home and Business)
Click on Wages and Income (Personal Income using Home and Business)
Click on I'll choose what I work on (if shown)
Scroll down to Retirement Plans and Social Security
On Social Security (SSA-1099, RRB-1099), click the start or update button
Are you using the TurboTax online web-based editions or the TurboTax desktop software installed on a personal computer? If desktop which OS, Windows or Mac?
When you follow the procedure, what happens when you click on the start, update or revisit button
