HopeS
Expert Alumni

Self employed

Since you have tried several times to clear the error close your TurboTax,

then clear your Cache and Cookies.

 

Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited.

 

However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

 

Instructions for the most popular browsers are in the link below:

 

To clear your cache

 

If this does not correct your issue you may want to delete your state return as follows:

 

  1. Sign in and open a section of your return.
  2. From the menu, select State and then select Continue on the Let's get your state taxes done right screen.
  3. On the Status of your state returns screen, select Delete next to your state, then answer Yes.

To add your State again please click on the link below for instructions:

 

How to add a State

  1. Sign in to TurboTax.
  2. Now select Add a state (this reopens your return) ...
  3. Select State from the left menu.
  4. On the Let's get your state taxes done right screen, select Continue and follow the instructions.

@RonFromOKLA

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