@steve crittenden wrote:
i have paid and completed my 2018. irs is saying theres a problem with 2017 that was also paid.
It's hard to comment without any info about what the IRS is claiming about 2017. What kind of letter did you get? There should be a CP or LTR number in the right corner.
If you purchased Audit Defense product, we can tell you how to contact the company that handles that.
If you did NOT purchase Audit Defense, you can still use the free TurboTax Audit Support Center and speak to the folks at TurboTax for help with your IRS letter. This is a different and more-specific contact method than what you already tried. At the link below, click on the blue "Get Help" button and follow the prompts to get the phone number. Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
https://support.turbotax.intuit.com/irs-notice/audit-support/
If you explain more about what the IRS is alleging, you may get additional comments in this thread. This is a public Internet forum, so don't post any personal info.
