Thank you for replying to my message. I did know that line 13 on Schedule D comes from form 1099-DIV box 2(a). (Mine was zero 0 by the way.) I thought I had put that in my earlier message regarding the software error in Turbo Tax this year, if I didn't, I do apologize for this omission from my earlier message. I have called Turbo Tax support 5 times now and have never been escalated to someone higher up. I have even asked to talked to a manager or supervisor and they said they couldn't transfer me. In fact 2 of those times after talking with an agent for a short amount of time, they disconnected me. The first time I called, the person they were communicating with (the tax expert they said) claimed it was a "tax problem" and since I don't own the version of Turbo Tax that lets you talked directly with a "tax expert" they couldn't help me. This showed me that these individuals on the other end of the phone are not "experts" at anything. They should have gotten me to someone who receives software error complaints.
I have tried to let Turbo Tax know that they have a software error in Schedule D that will cause it's clients to have to pay more taxes than what they owe. It is unfortunate that they don't seem to care or the people I have talked to, don't really understand anything about taxes or software errors. I would think eventually more people who purchased and used Turbo Tax to do their taxes this year and who had short term capital gains will figure this out and realize they have paid more money in taxes than they actually owe because of Turbo Tax's software error. Considering Turbo Tax has been made aware of this error, they might be financially liable for this considering they have done nothing to fix it. I had to manually go in and make the changes myself.
