A mismatch social security and name on your return means the name and social security number that you entered doesn't match the records of the Social Security Administration. Follow the instructions below to fix the fix the error by entering Your first and last names as they appear on your social security card.
To fix a rejected TurboTax return:
Sign in to your account
- Select "Fix my return" to identify the error code and reason
- Correct the data (e.g., SSN, PIN, or AGI)
- Go to the file section to resubmit.
For additional information, refer to the TurboTax articles Video: What to Do If Your Tax Return Is Rejected by the IRS and What does my rejected return code mean and how do I fix it?
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