Try the troubleshooting steps in this TurboTax help article.
Check your Internet connection. Logging out of TurboTax and back in, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps.
Every computer has a unique combination of components, settings, programs, services, and users. If you have tried everything and still have this issue, see this help article and this one for instructions on how to contact TurboTax customer support depending on which product you are using.
@monstera
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
