jeffmotes
New Member

Turbotax 2023 and 2024 won't start

I have already used TurboTax 2024 to file my taxes this year.  Everything worked fine.  Today I tried to open TurboTax 2024, and it wouldn't open.   The Logo window comes up for a few seconds then just goes away and the program never starts.  I can see TurboTax in task manager during that time, but it just disappears with not error reported.  Just out of curiosity, I tried to open TurboTax 2023 and get the same results.  I think I may have to file an amended return for this year so I'm going to still need the program to run.  I searched for possible solutions and found may others have had the same problem but the only solution I saw was to delete windows C redistribution, then delete TurboTax and reinstall.  I'd rather not have to go through all that just to see if it will work.  Like I said during the time I was working on my taxes for this year, the program worked perfectly.  I also didn't see anything in the Windows event viewer.  Any ideas?