MarilynG1
Expert Alumni

Self employed

What happens when you try to download another state?  If you get an error message, please share it and we'll try to help.

 

If you're using TurboTax Online, please close the program, clear your Cache and Cookies, and re-try.

 

There's other things to try in this article on State Install/Efile Loop.

 

@Kim210 

 

 

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