I am on the same boat. This is ridiculous. I have spent more than $900 dollars on turbo tax products that were useless to what I actually needed. All the products I ended purchasing were products I was told to purchase by turbo tax AGENTS!!!!!! now requesting refunds for 3 out of the 4 products. Unfortunately, the 4th one I can't get refunded on because I already filed. But I was told with that product I was able to file for both of my businesses and continued the purchase since I thought that was what I needed. But nope, I could only do 1 business and now need yet another product to file my second business. Iven been on the phone, or chats for more than 10+ hours this week just trying to get help. Yesterday I was finally given some relief when they offered a service code for the actual product i needed. Now I try to sign in and use it and the product is nowhere to be found, and no help in trying to find help of where I would put the service code, so I am not charged YET AGAIN for a product. Mind you the service code I was given was for a product that only works on Windows and I have only MAC products, I had to go out of my way to borrow a computer from a family member in order to this. This is extremely frustrating and a waste of my time. With the money I paid TurboTax I could of paid a CPA to do this for me. NEVER AGAIN!
