Self employed

I am using the desktop version, so the chat button is not available.  I did what you suggested, I entered $5,000 to traditional SEP and my taxable income went down but my tax due went up.

 

Something is wrong with the calculation regarding SEP.  My max SEP is roughly $50,000 so I am not exceeding those limits.

 

Getting extremely frustrated and should be refunded so I can use another tax service/software.

 

Don't they have a support line?  Its ridiculous.