Once your return has been accepted by the IRS, the refund process is completely under the control of the IRS. The IRS says that most refunds would be issued within 21 days. But some returns need more processing and refunds will take longer, especially those under a 60-day review during these Covid-19 times when most IRS agents work remotely.
I understand that it can be frustrating not be able to call the IRS but please be patient and check the status of your refund at IRS web portal.
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