Hello @pdxnole ,
I am so sorry about your trouble. The best way to PIN issues is to generate it through your IRS online account, and once the account is verified through the link below, you may generate a PIN on your own and use it to submit the electronic return. it takes only a few minutes to generated a PIN through your account. If you don't have an IRS online account, here is the link on how to create one: https://help.id.me/hc/en-us/articles/8214940302999-Internal-Revenue-Service-and-ID-me.
I have tried this with multiple customers and it worked. Please give it a try and you won't regret it.
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