Self employed

I'm using the software disk on my pc.  Turbo Tax Premium version 2022.  I've executed all the prompts for software updates when alerted.  I've called that telephone number multiple times but can't get to a live operator.  Is there a special extension # I can enter to get to the live agent?  I don't want the phone prompt for text or email again, and again and again.  Grrr.

 

Please help!