Millions of people, including many TurboTax customers, haven’t received their second stimulus payment due to an IRS error. We’re working directly with the IRS to get you your money within days. We will keep you updated, and we’ll stay on this until you get your money.
If your payment was delivered to a prepaid Turbo® Visa® Debit Card and you no longer have it, we’ll help you get a replacement card at no cost. You also have the option to close your account and receive your money as a check.
If you paid for TurboTax with your refund last year, we have given the IRS your correct account information and they are working to send your payment within days.
If you were entitled to a stimulus payment but did not receive one, and you didn’t pay for TurboTax with your refund last year, you may need to claim the Recovery Rebate Credit on your 2020 taxes to get your money.
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