It is the IRS’s fault because they know which banks provide the refund transfer service and they can recognize from your bank account information that you used the service, and they are not supposed to send payments to those temporary closed accounts.
I don’t think TurboTax has made an official statement yet. Here is an interesting statement from meta-bank, one of the banks involved. although it relates to round one of the payments, the same situation has occurred in round two.
https://www.metabank.com/metabank-statement-regarding-economic-impact-payments-and-tax-solutions
Here is the update from SBTPG bank.
https://www.sbtpg.com/coronavirus-stimulus-payment-info/
There is no way TurboTax can “work with” the banks involved to “fix” this problem. The IRS literally has a list of taxpayers who should not have been sent direct deposits, and they sent direct deposits anyway. This is your government at work.
