Thanks for reporting this. Do you have a screenshot of the message you've received.
If you started a return on TurboTax Online before Oct 15th, you should be able to e-file until October 31st.
Please post a screenshot of the error so I can send it to the product team. (Remove all personal information from it for your online safety!)
If you have not started a return for the year 2019, you will need to purchase the 2019 software, print and file by mail.
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