That's a bummer that it didn't help. I was told that just a couple of weeks ago that there wasn't anything that the advocacy service could do but that some issues are now allowed to be corrected. I contacted the main number as opposed to contacting the local office. I had to proceed through explaining the issue with two individuals who were not advocates, but the second one was able to arrange for the assistance from the advocate. The advocate is submitting documentation for review and, hopefully, a good resolution. It still makes no sense to me for anyone to have to go through this and to describe a hardship to get what was supposed to come to us all "expediently". Best!!!
