You may want to reach out to the Taxpayer Advocate Service at https://taxpayeradvocate.irs.gov/ if you haven't already. I still don't know what will happen for me, but at least they speak with you and let you know they are trying to help.
I do believe that had I not used Turbotax that I would not have had this issue with the box erroneously being checked that someone can claim my spouse. I think it was an IRS issue that we (me and my two children) didn't receive anything because of the box pertaining to spouse. I will say that I have paid to use Turbotax for many years. No more. I wish you all the best in getting your part without any more struggle, confusion, and frustration during this tremendously difficult time.
