All, please email your representatives at the local, state and federal levels using the message below (just copy and paste).
I am writing to bring your attention to a glitch in Turbo Tax’s system that has caused me to be deemed ineligible for the economic impact payment dispensed earlier this year. Although I met the eligibility requirements for the check, this glitch prevented me from receiving the money. Neither the IRS nor Turbo Tax will assist in resolving this. I need your help and position to bring awareness and action to this problem.
The IRS stated that I was ineligible because a box on my 2018 taxes was checked stating that my spouse could be claimed as a dependent when in reality, that is not the case. I learned from a subsequent conversation with a Turbo Tax representative that a system glitch caused this box to be checked. Turbo Tax advised me to simply claim the stimulus money on my 2020 taxes, while the IRS stated that it had no plans to reconsider decisions about eligibility.
I am not alone – there are many people who have contacted Turbo Tax for help to resolve this, and have received no help. There is a forum on Turbo Tax’s site* with others chiming in about this same problem happening to them. This money is desperately needed to serve the purpose that it was intended to serve – to help struggling taxpayers during this pandemic. Please use your voice to rectify this situation.
* https://ttlc.intuit.com/community/other-financial-discussions/discussion/stimulus-check-for-your-spo...
