I have tried for 2 days to get ahold of an actual live person with turbo tax with no success. My bank account was charged $43.19 in November and we did not authorize that charge. We only use turbo tax on occasion (this means I use other services some years) only to do our personal taxes. We do not use turbo tax for any other purposes. Getting a little tired of the run around. Of course I have received multiple links with information on how to remove unwanted charges but that if for when one has signed up with turbo tax services of some type. We do not fall into that category. This is a fraudulent charge and I want it dealt with!