Thanks for the replies, even if they were mostly repeats of information I already know. I can and have read the same things about statuses in the IRS website, and I am aware that the "get my status tool" has nothing to do with TurboTax. Perhaps my original question wasn't clear, so let me clarify:
1) I am sure I qualify for this benefit.
2) I filed with TurboTax in 2019, for the 2018 tax year. I received my refund via direct deposit, not through the TurboTax card (therefore the IRS has my correct bank account information).
3) I have not yet filed this year, for the 2019 tax year.
4) I still get the "cannot determine status" message at this time in the IRS tool.
My question was, is there anyone else who, like me, 1) is sure that they qualify, 2) used TurboTax in 2019 to file for the 2018 tax year and received a refund via direct deposit from the IRS and not the TurboTax card, and 3) has not received the benefit and cannot get any further information?
