CANNOT ACTIVATE THIS CARD TURBO CARD

OK I GOT THIS CARD OVER A MONTH AGO AND CAN'T ACTIVATE IT SAYS INFO DON'T MATCH.  I HAVE SET ON HOLD 4 HOURS ON THE CUSTOMER SERVICE LINE AND NOBODY ANSWERS.  HOW THE HECK AM I SUPPOSE TO FIGURE OUT WHAT IS WRONG IF NOBODY WILL GET ON THE LINE WITH ME.  I HAVE CALLED EVERY NUMBER I CAN FIND THAT IS INTUIT OR GREEN DOT AND THEY ALL SEND BE BACK TO THE NUMBER I SET ON LINE WITH EVERYDAY ON THE LAST DAY 4 HOURS AND NO ANSWER.  HAS ANYONE RAN INTO THIS AND WHAT CAN YOU DO.  THE CUSTOMER SERVICE OF INTUIT AND GREEN DOT ARE A JOKE NOBODY CAN ANSWER ANYTHING.  INTUIT WANTS ME TO PAY 30 DOLLARS TO TELL THEM HOW STUPID THEY ARE.  JUST TOTALLY FRUSTRATED AND FED UP.