Other financial discussions

I did my on the 8th about 10 minutes or so late it came back as accepted and still nothing today saying nothing on irs refund which is o as I used the stimulas restristy  because I normal do not file and it says  says enter information wrong or cant find and then my payment said that that cabt determine at this time I was doing it because I have five kids this would go a long way to help my family I when i try to call they want me to pay 30 dollars to talk to someone other times they are not available and other times they call me or so it says on my color I'd I dont file taxes so I dont know but somethibgs not right I am grateful and humble for the government to do this but i just dont know what's the deal you cant reach any one I think we just need to to keep getting this messages out there I did try to do the non filer thing and it said the same thing to be about its already been filed i told the person and turbo tax the second time they called back and they said well they have all your information then but here nothing on the site I will keep praying that it gets figured out and I know god is good