Stimulas

I have filed with turbotax 2018 and 2019 and i have a turbo card with the app on my phone.  I have not received stimulas and when i check getmypayment it says need more info for direct deposit.  I put in all my information it ask it then says direct deposit info does not match records and cant be changed. What do i need to do...it says im eligible but i cant get a date for check or deposit....help me!