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Same here you are not alone !  I submitted my tax's on Jan 25th, & they accepted them on Jan 28th. I also received an audit letter telling me the process could take up to 60 days, which has come & gone & nothing ! There's no one to call I've sent multiple emails & even tried to contact my local IRS branch all to no avail. I'm sorry I can't help you I just wanted you to know there's other's out there like you. Good luck