The reason you didn’t receive your stimulus on your TT card is because you got a loan. Anyone who took a loan from anywhere on their taxes (not just TT) or anyone who chose to pay for their tax preparation fee out of their refund will be receiving a check for the stimulus payment.
the reason why is when you take a loan or you pay for the fees from your refund TT has a third party and your tax return goes into a different account so TT can take their money out for loan or fees then they forward the balance to you.
if you went to Irs.gov and updated your DD info you will still receive a check mailed to the address listed on your Tax return. The irs FAQ said that the only people who will benefit from updating their DD info are people who have not filed a return for 2019 and that if you filed 2019 already and If the account is no longer active, the IRS will automatically mail your payment to your address of record (this is generally the address on your last return or as updated through the United States Postal Service (USPS)
Get My Payment cannot And will not update bank account information after an Economic Impact Payment has been scheduled for delivery, which if you already filed 2019 it was scheduled and was rejected by the third party TT uses since that is a temporary acct for them to recover the loan or fees and even if when you went to track my payment it asked for DD info they say it’s To help protect against fraud, the tool also does not allow people to change bank account information already on file with the IRS.
