First of all the Turbo Tax Delux Package is to help with an Audit not to answer questions regarding the IRS stimulus payment. Next if the Get Payment Tool is telling that they do not have enough info to determine your eligibility then that means something regarding your tax info is not correct or lacking info. Also, if you continue to try and used the site more than 1x a day or continue to input the incorrect info in the tool will lock you out. I have used Turbo Tax for many year's and I love them. I have successfully used the get payment tool as well. It works! By the way I do not have any affiliation with Turbo Tax nor The IRS. I am a normal frustrated US citizen waiting on a stimulus check like everyone else.
