i have used turbotax for 15 years this is the only year i have problem with turbo tax. i did both of my income tax on feb 6th and received my state 2 weeks later. i am still waiting for my federal. My federal statius states that i was supposed to received my return on 02/27/20, yet i am still waiting. i wasn't able to get no customer on turbo tax only a live rep who told me my refund is at the IRS hand, try to contact IRS but i was only able to get a life rep as well, same thing they don't have no record of me filling tax this year, they recommend that i print out my tax and send it to them. But prior to my returns the past few years this year i decided to save $40 on doing my tax with turbotax by paying directly. The status of my refund said my return was accepted by the IRS but there is no record i even checked all my past return that the IRS has on the record but my 2019 tax was is still missing. i don't know what is going on, i need my return desperately, can anyone give me advice what to do next. thanks
