Fyrebug, that was the best answer I've seen so far and you're not even a tax pro by admission. I am so confused as to why this question is so difficult for TT to answer. I paid $100 bucks to use this simple software to efile and now I can't even get an answer from an expert as I was promised when I purchased the upgrade. Now all of us chumps won't have the peace of mind that we would have if we didn't use your broken service. Shame.
