Stimulus Payment Rerouted?

I’ve been using Turbo Tax for years and this year I elected to have my payment taken from my refund. I was advised that because of this my Stimulus payment may have been rerouted to the bank that is in charge of this first. When I log onto the IRS website it just simply says they cannot give me a status. This is all very confusing. I did not elect to use Turbo Tax card but put my own direct deposit info and I just need to know what’s happening. Getting through to anyone has been a nightmare and any help will be greatly appreciated.