Other financial discussions

Mines have been saying it's not able to verify my info. I also keep getting locked out and I only try once or twice.  Idk anymore.  No answers from turbo nor irs. They've cut their phones off so no one can call and speak with reps at federal building.  I tried my old address how they have it in my 2018 return. Error.  Tried it on my 2019 new address. Error.  Idk anymore.