NCperson -- That FAQ does nothing to help me, as pretty much as FAQ in online history don't.
I am eligible in every way they stipulate. Also I do not fall under any of the ineligible guidelines.
Read any of the news stories I posted links to. I'm paraphrasing but they ALL say the exact same thing---if you paid your TurboTax fees with your refund it was considered an "advance return loan". The money went to temporary bank account numbers in Santa Clara, CA. THEN TurboTax sent the remainder to you. When the stimulus checks went out they were sent to those temporary numbers, NOT customers. And there's the problem.
The articles also mention it happening to --millions-- (that with an "M") of tax prep company customers (H&R Block, TurboTax, etc.) And from TurboTax on the matter--crickets.
