Other financial discussions

I will never use Turbo Tax again, or recommend them to anyone. Filed Feb 15th 6 weeks went by finally found out form 8962 was missing. Called IRS & FAXED that and 1095 A. That was another 6 weeks ago. Where's my Payment says cant DETERMINE ELIGIBILITY. PLUS TURBO TAX CHARGING ME $230. When it should of been Free. I made $22,000 last year.