I filed my 2018 and 2019 taxes with TurboTax. I received refunds both years. I made under $75,000 both years and have a pretty normal tax form. I paid for the TurboTax fees out of my refund, which appears to be part of the problem.
I have not received my stimulus check, and I actually need it quite badly. Every time I post this question someone from TurboTax copy/pastes the same thing--go to the Get My Payment portal on the IRS website and make sure they have your proper bank info.
That. Does. Not. Work. I get this error every single time (over a dozen tries now) after entering my SS# and other info:
There's nothing unusual about my tax situation. There's no reason to get this message at all.
There are news stories EVERYWHERE on how people who filed with TurboTax, H&R Block etc. are having this exact problem, and so far not a whisper from TurboTax as to what we're supposed to do. TurboTax is mentioned directly by name in all of these articles:
Washington Post: https://www.washingtonpost.com/business/2020/04/16/coronav[product key removed]lus-check/
US News & World Report: https://www.usnews.com/news/national-news/articles/2020-04-17/why-you-still-havent-gotten-your-coron...
Can someone, somewhere, please tell me what I'm supposed to do here? I guess all I can do is keep posting this every day until someone answers.
AND AGAIN--Going to the Get My Payment portal does not work. Please do not copy/paste that same response telling me to go there.
Thanks (hopefully) in advance.
