are you checking this website?
https://www.irs.gov/coronavirus/economic-impact-payments
be sure you type his address EXACTLY as it is on his tax return. Birth date should be with leading zeros if necessary (e.g. April should be "04" not '4')
AGI is line 7 on your 2018 return and line 8B on your 2019 return. Refund is line 21a of the 2019 tax return. and line 20a for 2018
does that help?
