Other financial discussions

Yes i have a TurboTax card , and the routing number and account number is the same as the one on the 1040 that supposedly TurboTax sent to the irs ,but i still had to go in a update direct deposit info.  Still havent gotten any money or any date of when i will recieve ,bow it just says it will bw deposited into the account i provided and when they have a date it will go on the page will be updated . So who knows how long it will take to get a date then probly be a week later . What a joke TurboTax is , and the way all of them handle things is a joke , why do business with someone who wont even take calls and gelp us out at least make us frel better by giving the true story about why everything is such a mess . That would satisfy me along with the money too but would really like ro hear what to expect from TurboTax since they advertise they will have your back no matter what ?????