Other financial discussions

I feel like TT has simply dropped the ball in this situation. They havent let us know what to expect, or hope for or even to be upset about. If it wasn't for us customers asking questions we wouldn't have even known that if we had fees taken out of our return that our stimulus would NOT come to our turbo cards! They have been silent or giving robot responses to REAL people who need answers like YESTERDAY!! Half the people I know have already recieved their stimulus and spent it while I'm sitting here not even knowing what to expect or when to expect mine! I've been out of work for 5 weeks now, and I need this money just to keep my utilities on!! TT should be held responsible simply for not keeping their thousands of loyal customers properly informed of what's going on! I've been sitting here waiting on a DD that I just found out this morning will not be coming...🤦‍♀️🤦‍♀️🤦‍♀️