According to news articles, the IRS is aware of the problem and is working with Green Dot, Santa Barbra Bank and other banks that many tax companies (not just TurboTax) use. The issue is between the banks and the IRS. Tax software companies are not banks, and have no direct involvement in the problem. No money or refunds are ever processed or handled by tax software companies. Once the tax return is sent to the IRS, the tax software company is totally out of the loop and have no ability to remedy the problem.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
