Other financial discussions

My name is William . I used Turbo Tax free file. I also used the stimulus submission which was accepted. The IRS get my payment tool first said... Based on the information we have, your eligibility cannot be determined at this time. Now the message says... Our information does not match the infthe information you submitted. Wtf is going on here? Is it the IRS fault or TurboTax? I'm very frustrated and I need my stimulus money to survive