Other financial discussions

So.....I received advance from turbo last two years, new acct each time per Turbo/SBTPG, charged fees I normally wouldn't have to, refunds came through without hitch. Now two months later, stimulus payments are going out and received. Not for me. I check and was told you can update banking info when portal opens. I did. First thing Wednesday morning. Locked out for 24hrs....no updates yesterday and now showing check will be mailed to address on file. Why?????? I don't want any extra paper let alone touching these paper checks. How am I supposed to go out when we are on lockdown???????? Trump Admin and TurboTax can kick rocks!