Other financial discussions

Max do my name is Teri Chaney and I had Turbo Tax do my taxes for 2018 ad 2019. Both times I received my r, refunds on a Turbo debit card. No trouble until now with my stimulas check. I even went back in and changed from mailing to direct deposit using the debit card they sent me in March of 2020. All of a sudden there is no direct deposit for me and I know **bleep** well I set it up!! Now I cant get the status on my check because the numbers I sent in to the IRS from 2018 and 2019 for some reason don't match what they have on file. Those are the numbers I have from turbo tax and those are the only numbers I  have to send to IRS!!! NOTHING AND NOBODY WILL HELP ME AND  I DONT KNOW WHERE TO GET HELP. I NEED THAT $1200 DESPERATLEY! CAN ANYBODY HELP ME PLEASE?