I think you may be locked out and that’s why your getting that message. The amount it is asking for you to enter is your adjusted gross income that’s line 8b on your 1040 form it’s the total gross income you made for the year prior to taxes being taken out. If you log back into TurboTax you can view your return and goto the1040 form. That’s what I had to key when I did it and went thru it and read on prior posts others were getting the same message due to keying total refund amount there vs AGI.
