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@LRos69 

Thanks for sharing your experience and tips.  I'm glad TurboTax Support was able to help you with the debit extension.  This is a public forum, and it looks like the forum privacy filter removed the phone number you posted.  But for others who may see this thread, as you mentioned, the phone number should be in the emailed bill and is displayed in my answer higher up in this thread as well as the first paragraph of this FAQ:

 

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...