Intuit Support Trolling Me

I received a call earlier from Intuit per caller ID. The call was a recording saying there was an error with my 2020 return. No attempts to solicit information, no contact info given, no attempt to reroute or any other scam hallmarks. The recording quality was excellent. Upon logging in from a separate system I see no issue with my return. I request Intuit's help, they call me back in about 30 minutes, same caller ID as the call that spawned this quest. I give this information to the agent who says he's going to place me on hold. While on hold a recording asks if I want to increase my support tier for $121. I decline to upgrade. The recording says "goodbye" and hangs up on me. What gives? Is this an outside scam or is Intuit just trying to scam $121 out of me for nothing?