I agreed to the TurboTax online upsell and purchased TurboMax. I was not given much information about what I was purchasing other than it was a TaxAudit protection and Identity theft protection service, which I assumed was provided by Intuit.
After the purchase was completed, I received a link to register with CSIdentity Corporation (part of Experian). The link domain is idnotify.com, but the splash screen says "intuit TurboTax". The page presented a link to the privacy policy: https://portal.idnotify.com/privacy-policy#PI and then asked me to register.
I read the policy. I do not accept it. It is overly broad and once I agree, their access to my private information is irrevocable. (Read it yourself if you doubt me.) This policy is not acceptable to me. I did not register with the service.
I asked Intuit for a refund of TurboMax. Customer Service said I could not get a refund on TurboTax Online. I did not even ask for a refund on TurboTax online, so they didn't understand my question. However, I am doubtful that they will refund my money even if I never sign up for the service (which I never will).
My public service to you is to provide you with the Identify Protection privacy policy at https://portal.idnotify.com/privacy-policy#PI so you can make an informed decision before you purchase the upsell.
