KRK
Returning Member

Unable to connect & import from Cenlar

I'm unable to connect and import from Cenlar (Central Loan Administration & Reporting). I'm trying to import Form-1098 & Form-1099-INT.

I'm using the Turbotax Premier Download Mac version. I provided the right login information and the TurboTax asked the right challenge question too. After providing the answer to the challenge question, the Turbo tax tried to establish a secure connection and failed.  Can someone please help me out? 

 

I'm getting the following error message:

      This import was Unsuccessful.

      No problem - we'll help you enter the information and continue with your return.