We actually qualified for tax exclusion for the sale of our home last year because we lived there for 2+ years. TurboTax said we did NOT though so we owed a TON of money last year. I didn't question it, because I've been a long time customer of TurboTax. Looking at it again, we got totally screwed and I need to amend it now. While trying to amend it, I get the same issue though! TurboTax says "NO EXCLUSION".
Why is this? My husband and I both lived there for the same amount of time (from end of 2010-beginning of 2018) and did not use the property for anything but our primary residence the entire time. We did not continue to live there or use it after the sale either.
What responsibility does TurboTax hold in a situation like this where there is a clearly an error on the software? How do we fix this? BTW, I also paid the upgrade to have a CPA review it last year and they didn't catch it either!
