*** Here's the info. for step 4 on the link given in this thread::
4. (Optional) To remove your credit card information you can either:
- Select the My Account page link on the Your subscription has been canceled message or
- Select Update Personal Info to access screen where you can delete your credit card information.
*** This is what the cancellation email included:
- Sign in to your account.
- Click the View/Edit link in the Payment Information section.
- Click Delete Credit Card.
As mentioned in previous post, I tried to follow both as, apparently, did the OP. There are no "Update Personal Info" or "Payment Information" tabs, buttons, sections or links to be found.
