I did the same as the original poster and had the same results. We DID follow the instructions to remove product but the directions to remove credit card information don't work. When one follows the steps given, there is no delete button for credit card info. as described in the instructions, only a way to edit/add information. The product has been removed but we want our credit card information removed as well! I also tried calling the number listed but it's a prerecorded set of options, none of which cover how to do this.
